Tech Stack
A tech stack is the combination of technologies, platforms, and tools a business uses to build and run its operations. For SMEs, this typically includes CRM, accounting, ecommerce, communication, and automation tools that integrate together.
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Expert
Nick Hugh
Nick Hugh, AI Expert & Fractional CTO at Marshall Tech, Sydney
Updated 9 Apr 2026
Open resourceService
Tech Stack Optimisation
Marshall Tech audits messy tech stacks, broken integrations, and SaaS sprawl for Australian businesses that need cleaner systems and lower overhead. We map the tools, identify what to keep or cut, and fix the data flow so operators can trust the platform again.
Updated 26 Feb 2026
Open resourceInsight
Tech Stack Audit: How to Find $30k+ in Annual Savings
A tech stack audit inventories every SaaS tool, integration, and manual workaround in your business, then identifies redundancy, underutilisation, and broken data flows. The average Australian SMB with 30+ tools finds $30k–$80k in annual savings from consolidation alone, before counting the operational efficiency gains.
Updated 26 Feb 2026
Open resourceInsight
RevOps Explained: What Revenue Operations Actually Means for Your Business
Revenue Operations (RevOps) aligns sales, marketing, and customer success under a single operational framework. The goal is eliminating data silos, automating handoffs, and creating a single source of truth for revenue metrics. Companies with mature RevOps see 10–20% faster revenue growth and 30% lower customer acquisition costs.
Updated 26 Feb 2026
Open resourceInsight
Platform Migration Checklist: How to Switch Without Downtime
A successful platform migration requires four phases: discovery (2 weeks), parallel build (4–8 weeks), controlled cutover (1 week), and stabilisation (2 weeks). The key to zero-downtime migration is running both systems in parallel, with a rollback plan at every stage. Most migration failures come from skipping the parallel phase.
Updated 26 Feb 2026
Open resourceGlossary
CRM Rescue
CRM rescue is the process of diagnosing and fixing failed or underperforming CRM implementations. Common issues include poor data quality, low user adoption, broken integrations, and misaligned workflows that prevent the CRM from delivering expected ROI.
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