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“The biggest mistake with automation is treating it as a technology decision. It's a financial decision. Hours saved times hourly cost minus automation cost equals monthly net value. If the payback is beyond 6 months, re-scope.”
On calculating automation ROI
Nick Hugh
Founder, Principal AI Engineer & Fractional CTO, Marshall Tech
Nick Hugh, Principal AI Engineer & Fractional CTO at Marshall Tech, Sydney
Last updated:
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