Just Futsal: simpler admin and automated customer service
Just Futsal Association's customer service work dropped to almost nothing once Marshall Tech cleaned up the tech behind the operation and simplified the admin around it.
Book a call nowThe problem
The tech behind Just Futsal's operation had grown messy, which made the administration heavier than it needed to be and left the director answering a steady flow of customer questions by hand.
What we decided
Marshall Tech cleaned up the tech behind the operation first, then built solutions that take the repeat admin and customer service work off the director's plate.
Technology used
Automation Workflows, Custom Integrations
What changed after the work
Just Futsal Association results
Customer service work
Before: Answered by hand
Almost nothingDirector's time back
Administration
Before: Heavy and manual
SimplerLess to manage
Tech behind the operation
Before: Messy
Cleaned upOne clear setup
Customer service work cut to almost nothing
Admin & Customer Service Automation
I needed a clean up of the tech behind my operation, Nick was able to build solutions that made administration simpler, and reduced customer service work to almost nothing. Highly recommend.