{"summary":"Marshall Tech offers three engagement tiers: optimisation and automation (A$5k–$20k), AI implementation (A$10k–$50k), and custom platform builds (A$40k–$100k). Every engagement starts with a fixed-price 2-week diagnostic sprint. No hourly billing, no surprise invoices.","tiers":[{"name":"Optimisation & Automation","range":"A$5,000 – $20,000","description":"CRM rescue, workflow automation, tech stack audit, or process optimisation.","includes":["2-week diagnostic sprint","Root-cause audit and written report","Implementation of 3–5 workflow automations","Team training and handover documentation"],"timeline":"2–6 weeks","bestFor":"Businesses with operational inefficiencies or broken tools"},{"name":"AI Implementation","range":"A$10,000 – $50,000","description":"AI readiness assessment, production deployment, and ongoing AI operations setup.","includes":["AI readiness assessment (2 weeks)","Custom AI pipeline build and deployment","Monitoring, guardrails, and fallback logic","Team training on AI operations"],"timeline":"4–12 weeks","bestFor":"Businesses wanting measurable AI ROI, not experimentation"},{"name":"Platform Build","range":"A$40,000 – $100,000","description":"Custom web applications, admin platforms, or API-first systems built from scratch.","includes":["2-week scope sprint with working prototype","Full platform build (custom backend + Next.js)","Authentication, roles, integrations","Launch support and maintenance handover"],"timeline":"6–16 weeks","bestFor":"Businesses needing production-grade applications fast"}],"matrix":{"columns":["Engagement","Cost range","Timeline","Best for"],"rows":[{"option":"Diagnostic sprint","engagement":"Diagnostic sprint","cost range":"A$5,000–$8,000","timeline":"2 weeks","best for":"First engagement, assessment, trial of working together"},{"option":"CRM rescue","engagement":"CRM rescue","cost range":"A$8,000–$15,000","timeline":"3 weeks","best for":"Broken CRM, dirty data, workflow failures"},{"option":"Automation build","engagement":"Automation build","cost range":"A$5,000–$20,000","timeline":"2–6 weeks","best for":"Manual processes, data transfer between systems"},{"option":"AI readiness + implementation","engagement":"AI readiness + implementation","cost range":"A$10,000–$50,000","timeline":"4–12 weeks","best for":"Content automation, customer ops, data analysis"},{"option":"Custom platform (MVP)","engagement":"Custom platform (MVP)","cost range":"A$15,000–$40,000","timeline":"4–8 weeks","best for":"New web app, internal tool, or API-first system"},{"option":"Custom platform (full)","engagement":"Custom platform (full)","cost range":"A$40,000–$100,000","timeline":"8–16 weeks","best for":"Multi-role platforms, complex integrations, scale-ready"},{"option":"Fractional CTO (ongoing)","engagement":"Fractional CTO (ongoing)","cost range":"A$5,000–$20,000/month","timeline":"Ongoing","best for":"Strategic technical leadership, 1–3 days/week"},{"option":"Support retainer","engagement":"Support retainer","cost range":"A$3,000–$5,000/month","timeline":"Ongoing","best for":"Post-build maintenance, feature development, monitoring"}]},"faqs":[{"question":"Do I have to commit to a large engagement upfront?","answer":"No. Every engagement starts with a diagnostic sprint (A$5k–$8k, 2 weeks). This serves as both an assessment and a trial of working together. You get a written deliverable regardless of whether you continue."},{"question":"Are prices fixed or hourly?","answer":"Project-based work (rescues, automations, builds) is fixed-price with clear scope. Fractional CTO engagements are monthly retainers. We don't bill hourly. It incentivises slowness, and we value speed."},{"question":"What if the scope changes mid-project?","answer":"Engagements are structured in 2-week sprints. We re-scope at the end of each sprint based on what we've learned. If priorities shift, the next sprint reflects that. No change order bureaucracy."},{"question":"Do you offer discounts for combined services?","answer":"Yes. Clients combining multiple services (e.g., fractional CTO + automation) receive adjusted pricing that reflects the reduced overhead of a single relationship. Discuss in the discovery call."},{"question":"What's included in the support retainer?","answer":"Bug fixes, minor feature development, performance monitoring, dependency updates, and priority response (within 4 hours during business hours). Major feature requests are scoped as separate projects."}],"url":"https://www.marshalltech.io/pricing"}